Aid Call provides state-of-the-art care home solution

Residents and staff at Kincarrathie House in east Scotland are benefiting from new technology designed and installed by wireless nurse call systems leader Aid Call.

Home manager Maggie Kay decided it was time to upgrade the existing “noisy” system after 14 years.

Maggie said: “The original system has served us well but after 14 years and advances in technology available, it was time to upgrade again to ensure we continue to provide the best possible care for our residents.”

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Aid Call offered a nurse call system that could be scaled up if required along with the capacity to connect additional devices such as pendants or sensor mats.

Maggie added the system was “user-friendly, extremely reliable and simple to maintain”.

Aid Call also offers a silent feature alternative to loud alarms that can disturb elderly residents.

Stuart Barclay, Aid Call’s assistive technology specialist and business development manager for Scotland and the north of England, worked with Maggie on a full survey of the building and to identify the best software and hardware solutions.

Maggie added: “Having researched the market thoroughly, it was clear Aid Call was the natural choice for us. Not only have we had a great relationship over the years, we are extremely happy with the service and level of support they continue to provide.”

Aid Call currently supports over 100,000 customers nationwide with a team of professional and technical consultants experienced in wireless technology solutions, as well as a team of in-house engineers and a dedicated helpline which operates 24 hours day and 365 days per year.

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