Admissions suspended to Merseyside hospice

Debbie Westhead, CQC’s Deputy Chief Inspector of Adult Social Care in the North

Admissions have been suspended to St Joseph’s Hospice in Sefton, Merseyside after it was placed into Special Measures.

The service, which provides end of life care as well as support for people with progress, degenerative conditions and brain injuries, was previously rated Requires Improvement.

Debbie Westhead, Deputy Chief Inspector for Adult Social Care, (pictured) said: “It is a matter of concern that on three successive inspections we have identified significant areas for improvement. At this latest inspection in July, we found some of the same safety issues remained, but we also found fresh concerns.

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“We have now taken action to ensure there are no further admissions until these matters are dealt with properly. A period in special measures will allow the hospice to seek the support it needs to address our concerns and protect the people in their care. We are working closely with partners including clinical commissioning groups to ensure people’s safety.”

Inspectors found concerns around the way some medicines were administered and recorded which placed people at high risk of harm.

The hospice did not always provide effective assessment and monitoring of pain.

Although people reported positive experiences, there were examples of care where people’s privacy and dignity were not being respected.

Staff did not always follow the principles of the Mental Capacity Act 2005 when people were unable to give consent.

To read the report, click here.

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