Matthew is currently one of NorseCare’s deputy managers at Westfields Care home in Swaffham, West Norfolk, which cares for up to 40 people. He has been working within the care sector for just over four years.
His story is a familiar one to many who work in care. When he was about 14, his grandad became unwell and needed support, so he came to live with his parents. Matthew supported his mother who stopped working to care for her father, and then went on to study health and social care at school and went on to complete a level 3 extended diploma in health and social care. At college his last work placement for the diploma was at NorseCare’s Woodlands residential home in King’s Lynn.
At the end of his course, he applied for a position as a care and support worker. Aged 18, within six months, he successfully applied for a team leader position. NorseCare have been really supportive in his progression and have given him fantastic opportunities in his personal development by joining their Emerging Talent programme, which identifies and develops future leaders. In May 2017, Matthew progressed into a deputy manager’s role at Woodlands which led to his current role at Westfields in Swaffham.
Matthew recognises that some of the more demanding parts of the role are working with the various agencies involved in care provision to ensure positive outcomes for the residents within the pressures on health and social care facilities.