2017 LEADERS IN CARE: OPERATIONS AND DEVELOPMENT: WENDY WADDICOR, MANAGING DIRECTOR, HILL CARE GROUP

Wendy Waddicor has been with the Hill Care Group for over 10 years, spending the past five as Managing Director.

She is responsible for 1,258 registered beds in over 25 elderly care home sites with almost 1,500 staff. Wendy joined the group when it only had two care homes and has built the portfolio alongside CEO John Hill.

She has instilled a culture of ensuring that home managers are key within the company and that they are fully supported by all non-home based staff. Her philosophy and values are based around ensuring the Home Managers have the tools and support to carry out their difficult role.

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Wendy has recently overseen a full refinancing of the group away from a number of banks and investors to be completely financed by Barclays Bank in a £26m deal which completed last summer.

Earlier this year, Wendy oversaw the purchase of six care homes from the Four Seasons portfolio. The whole process was completed within the 10 week time frame imposed by CQC’s re-registration process. Wendy co-ordinated all parties to ensure the smooth takeover.  She was also fully involved in all the staff, resident and relative meetings within the homes believing in the need for senior executive to be highly visible.

Hill Care is looking to grow and Wendy has the skills, knowledge, energy and enthusiasm to ensure that it does so successfully.

The Operations and Development category is sponsored by Winterhalter http://www.winterhalter.co.uk/

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