2017 LEADERS IN CARE: INNOVATORS IN CARE: ED RUSSELL, DIRECTOR OF INNOVATION AND DELIVERY, WCS CARE

Anyone can have ideas and be innovative; success is making concepts stick, which is what Ed has achieved, and the CQC – and indeed the whole care sector – has recognised. Strong systems and processes are important too, and Ed has created a comprehensive set of systems which underpin outcomes across WCS.

Ed’s introduction of night-time acoustic monitoring has led to a reduction in night-time falls of 34% in the first home it was trialled in, redeployment of the night care team to support those who don’t sleep, and restful nights, undisturbed by regular checks, for residents who do sleep.

His introduction of electronic care planning has created a minimum extra hour for every carer, each shift, to spend interacting with residents, and the successful implementation of Ed’s vision to reduce handover meetings only to the oncoming shift leaves outgoing carers busy with residents.

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However, Ed’s just getting started and is now shaping how WCS uses electronic data and tools to deliver care. Monitoring every resident’s fluid intake means WCS can ensure 100% of residents are receiving the correct amount of fluid every day, while care and social ‘must do’s’ ensure essential care and activities are effectively delivered.

But it’s not just about technology. Ed’s creating new opportunities for people to get outside and exercise by designing and building garden cycle paths and buying side-by-side bikes for two.

The Innovators in Care category is sponsored by Person Centred Software http://personcentredsoftware.com/

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