2017 LEADERS IN CARE: CARE QUALITY AND COMPLIANCE: SIMON WHALLEY, OWNER, BIRTLEY HOUSE NURSING HOME

Care is in the blood for Birtley House owner Simon Whalley. Simon’s grandfather started caring for people living with what is now known as dementia in his own home in the 1920s.

Today, Simon manages Birtley House in Guildford Surrey, which was rated Outstanding by the CQC in March 2016, along with his two sons Tim and Frank and wife Caroline, and Home Manager Karen Williams.

As well as running an Outstanding care home, Simon is a committee member of the Outstanding Society, a national grouping of Outstanding care home providers which meets to discuss and share best practice.

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Simon also helps spread best practice through his role as Vice Chairman of the Surrey Care Association and is hoping to expand his work to Kent, Sussex and Hampshire.

Birtley House has pioneered a number of care innovations, including an alternative to the standard lease model where residents can buy a ‘lifetime licence’ on their Mews apartments, which adjoin the main building. The model has also been adopted for some residents in rooms in the main building.

Birtley House is also a pioneer of developing links with the local community by hosting events such as sculpture exhibitions and an annual Surrey Hills Wood Fair in its picturesque grounds which stretch for 48 acres. Local schools are also invited to give concerts for the public and residents.

The Care Quality & Compliance category is sponsored by Quality Compliance Systems https://www.qcs.co.uk/

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